Tank Locks Online From TankLocks.com - Our Terms
TankLocks.com & You
The website, found under the URLs www.tanklocks.co.uk and www.tanklocks.com, is operated by Simon Lovell Engineering Limited ("Simon Engineering") and references to “we”, “us” and “our” shall be deemed to be references to Simon Engineering. References to “you” and “your” shall be deemed to be references to the person placing an order via this website.
Your contract for purchases made through www.tanklocks.com is with Simon Lovell Engineering Limited.
You warrant that all details you provide to www.tanklocks.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
You agree that e-mail can be used as a method of communicating with you.
During the ordering process, you must enter a valid e-mail address. You are responsible for all actions taken using this email address.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.
Simon Engineering reserves the right to terminate our agreement with you if:
- you fail to make payment to us when due;
- you breach any of our terms and conditions;
- when requested by us to do so, you fail to provide within a reasonable time frame, sufficient information - to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
- we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.tanklocks.com.
Placing an Order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact us before placing an order with us either by telephone on 01844 202011, by email at email@example.com or by post using the address given below.
By placing an order via this website you are making an offer to Simon Engineering to purchase the goods detailed in your order upon the terms described in your order.
Prices and availability of goods are subject to change without notice. All prices include VAT. A delivery charge will be added to your order value where appropriate, please refer to the Delivery information.
Your credit/debit card will be charged when your order is placed. A contract for the sale of the products ordered will exist between you and Simon Engineering at this point. You should receive a confirmation email shortly afterwards. You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
If we cannot fulfil the order for any reason, we will fully refund you within 24 hours, and notify you via email.
Our Guarantee to You
We endeavour to display through this website all items in our current range, but we cannot guarantee every item will be in stock.
When an item is currently out of stock, you should see a note to this effect on the website when you add a product to your basket.
In rare occasions, the availability of a product may be misrepresented on the website. When we process your order, we will inform you by email if any products you order turn out to be unavailable. You will be notified of this by email.
We aim to deliver items in stock within 2 working days of receiving an order.
However we can accept no liability for any loss or damage (whether direct or indirect) for delivery outside of this time. We will communicate any delays to you, and you will have the option to cancel your order and be fully refunded.
Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
If you are outside of the UK, please contact us for prices and shipping costs, to allow for tax variations.
Conformity of Goods
Every care has been taken to ensure that the description and specification of our products shown on the website are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
We accept online payment in a secure environment by credit or debit card. All transactions are shown in pounds sterling (£).
We do not store credit card details.
All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Your Right to Cancel
You may cancel your order for any reason up to the point of dispatch. If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.
If you are not entirely satisfied with the products that you have chosen you may return them to us within 1 month of receipt. We will be happy to provide an exchange or refund, providing the items are returned in perfect condition and where possible in their original packaging. Please note, we do not refund postage.
Please then reseal the item in its original packaging and return your parcel to us, enclosing a letter explaining why you are returning the item(s), and whether you want an exchange / refund.
We advise all customers to return goods via recorded delivery and to keep the proof of postage. We cannot accept responsibility for parcels lost in transit. Returns are sent at your own expense. All refunds will be issued to the same payment method as the original order and may take up to 5 days to process.
We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.
To the fullest extent permitted by law and save as provided above, neither Simon Engineering nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Simon Engineering or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Simon Engineering and any other associated company of Simon Engineering as if references to Simon Engineering included references to each such associated company.
While Simon Engineering uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Simon Engineering will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Simon Engineering takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Simon Engineering will not be responsible nor liable for your use of any other websites which you may access via links within this website. Simon Engineering does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Simon Engineering.
The entire liability of Simon Engineering under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Simon Engineering will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Simon Engineering may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Simon Engineering.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
Simon Engineering is confident in the products sold in this website, and believes they deter thieves from stealing oil. However, Simon Engineering does not guarantee any products sold on this website, nor will Simon Engineering be held responsible for any oil theft after installation of an oil tank security product bought on this website.
Simon Engineering will replace any faulty items within 12 months of purchase, so long as proof of purchase is supplied. Please send a letter explaining the problem, along with the faulty product, and we will issue a replacement / refund within 28 days.
All rights, including copyright, in the content of www.tanklocks.com, are owned or controlled by Simon Engineering. In accessing www.tanklocks.com, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.tanklocks.com for any other purpose whatsoever without the prior written permission of Simon Engineering.
Third Party Information
We can not be held responsible for material displayed on third party websites or any other written material.
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.
Simon Lovell Engineering Ltd
Trading as tanklocks.com
Company Registration Number 4253545